FAQs

Here is a list of Frequently Asked Question and their answers.

My Favorite Brand is X, why don't you have it in the reference?
There are a ton of cigar brands out there, probably many of which only a few people have heard of. We tried to get a good sampling of common popular brands to fill the initial reference section. But fear not! Mobile Stogie allows you to enter your favorite brands on your own. Simply click the "Add Cigar" button and select the "Brand" Field. Scroll to the top of the selection list and highlight "Add New Brand" and a text box will appear where you can enter the new brand name. Click the "Save" button, continue entering details about the cigar and hit the "Save" button again when finished. This brand is now added to the reference and can be selected when adding cigars from that brand.

Will the cigar reference grow with updates?
But of course! Since launch we've already had many people suggesting certain brands and are working to add more brands with each update. If you'd like to help us add brands to the database please contact us via the support page and we can set you up with a spreadsheet template that you can fill in data and send back to us to be included in the next update.

So I've gone many levels deep in the reference and now I want to go back to the top, why do I have to press so many buttons to get there?
Actually you don't. You can use the back buttons to back out one level at a time, or if you tap on any of the section icons at the bottom (My Cigars or Cigar Reference) it will take you all the way to the top of that section.

Help! I can't save cigars to my cigars!
Make sure you've created a humidor to put them in first. This can be done by going to the My Cigars section and hitting the plus button at the top or by selecting "Add New Humidor" from the list under the humidor field when adding a cigar.

I've got a problem/bug/idea/complaint etc. that isn't in the FAQ, now what?
Head on over to our support page and send us an email. We'd be happy to help you out.